Patient information for video consultation:
Step by step
Dear patients,
in order to get to the video consultation you have to perform the following steps:
1. Technical requirements
Internet access
PC, tablet or smartphone with camera, microphone and loudspeaker
2. Appointments
for patients who are already being treated in the practice :
Hotline video consultation 0176.37327181
Arrange an appointment in the video consultation hour
Receipt of a TAN number
A declaration of consent to data protection will be sent to you by post, with the request that you sign it and send it back.
3. Appointments
for patients who are being treated in the practice for the first time:
Hotline video consultation 0176.37327181
Telephone recording of your patient data in the practice software
Arrange an appointment in the video consultation hour
Receipt of a TAN number
A declaration of consent to data protection will be sent to you by post, with the request that you sign it and send it back.
4. Video consultation
5-10 min before the agreed appointment
Open the website:
In the window Registration for patients: Enter TAN
Please use your assigned TAN here
Please take a seat in the "waiting room"
From there you will be called to the video consultation hour.